ما تعلّمناه من تشغيل الذكاء الاصطناعي مع عملاء حقيقيين وأنظمة أعمال فعلية، بما في ذلك ما لم يسر على ما يرام.
Teams spend months tuning prompts to get a model to sound right, then still copy the answer into a CRM by hand. The bottleneck was never the writing.
Autonomy without ceilings is just an unpriced risk. How token limits, spend caps and confirmation gates make an agent safe enough to leave running.