Our Privacy Policy

Who is Collecting the Information

CMND.ai ("CMND.ai," "we," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform. It also outlines your rights and choices regarding your personal information.

For the purpose of applicable data protection laws, CMND.ai is a Data Controller in certain circumstances, which are outlined below.

If you have any questions regarding your data and privacy, you can contact us at info@cmnd.ai.

Please note that links from our website may lead to external websites that are not covered by this policy. We encourage you to review their privacy policies before submitting personal information. CMND.ai is not responsible for the data practices of third-party websites.

What Information Do We Collect From You?

We only collect the necessary personal data required to provide our services effectively. This may include:

Basic identification details: Name, email address, and company name.

Account information: Login credentials and security preferences.

Communication data: Messages and interactions with CMND.ai’s services.

Usage data: Information about how you interact with CMND.ai, including feature usage and settings.

Additionally, we may automatically collect technical data sent from your device when accessing our website or platform.

Information we receive from other sources

We may receive personal data from third-party platforms, such as authentication providers (e.g., Google, Microsoft) or business tools that you choose to integrate with CMND.ai. When you connect external services to CMND.ai, we collect relevant data based on the permissions granted during integration.

We do not store or process sensitive payment details; all financial transactions are handled by our payment providers in accordance with their privacy policies.

How do we collect this data?

We collect data in the following ways:

Directly From You: When you sign up, contact support, or interact with CMND.ai.

Automatically: Through cookies, analytics tools, and logs generated by your use of our platform.

Through Integrations: When you connect external services to CMND.ai, allowing data exchange between platforms.

We may collect anonymized usage statistics to improve our services.

Why do we collect this data?

We collect and process your data to:

Provide and Improve Our Services: Ensure CMND.ai functions properly and meets user needs.

Enhance Security: Detect fraud, monitor suspicious activity, and maintain platform integrity.

Personalize User Experience: Offer tailored recommendations and optimize interactions.

Communicate With You: Send updates, support responses, and important service-related notifications.

Comply with Legal Obligations: Fulfill regulatory requirements and security policies.

We do not sell or rent your personal data to third parties. You can manage your preferences and opt out of certain communications at any time.

Who do we share your information with?

We may share data with:

Third-Party Service Providers: For authentication, cloud hosting, analytics, and support tools.

Legal or Regulatory Authorities: If required to comply with the law or enforce agreements.

Business Integrations: When you authorize data sharing between CMND.ai and other platforms.

All third-party partners are required to uphold strict data protection standards.

Where do we store your data?

BUSINESS INFRASTRUCTURE

Amazon Web Services, Inc.
(Google G-Suite) Google LLC

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, our terms of use and the applicable data protection legislation.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long do we retain your data?

We retain personal data only for as long as necessary to provide services and meet legal obligations. We have decided that Inactive accounts may be anonymized or deleted after a set period of 10 years covering the legal limitation period (six years) and a moderate margin. As in most cases this is only archived data, not sensitive, not dangerous and will not be used when there seems little risk to data subjects.

Your Rights

You have the right to:

Access your data – Request a copy of the personal data we store.

Correct inaccuracies – Update or modify incorrect information.

Request Deletion - Ask us to remove your personal data, subject to legal obligations.

Restrict Processing - Limit how we use your information under certain conditions.

Object to Marketing Communications - Unsubscribe from promotional emails.

To exercise your rights, email info@cmnd.ai with your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or platform notifications.

We encourage users to review this policy regularly to stay informed about how their data is handled.

Contact Us

For any privacy-related inquiries, please contact us at:

info@cmnd.ai

We take data privacy seriously and are committed to ensuring transparency and security in all our operations.